error messages problem

  joe95 13:19 09 Jan 2007

I recently tried Win advanced care v2 but had problems so uninstalled now I get this message
Files that are required for Windows to run must be copied to DLL cache then a further message please insert Service pack 2 cd.
All I have is an installation disc which I have tried but wants to do full re-install.

  johndrew 13:48 09 Jan 2007

A number of people have had issues with this software (see the posts on this site).

Have you tried a System Restore to before you installed it? Make certain that any documents/e-mails etc. are saved to another HDD or CD/DVD before you restore though.

  joe95 14:17 09 Jan 2007

thanks JD won't restore and everything has got very large on the screen there is nothing in properties from desktop, things are looking grimsby.

  joe95 18:48 09 Jan 2007

I have reinstalled but error message as before and still can't restore

  johndrew 14:49 10 Jan 2007

Unless someone else has a better idea, it looks as if you may well need to run a repair on your system.

Click Start/run type in sfc /scannow and have your XP disk handy as it will probably be requested. This process may take some time but it should replace/repair any damaged Windows files.

If you want more information on the process of this function click here

  joe95 17:53 10 Jan 2007

Thanks JD but it didn't work had to do a full install and have now got a completely different setup it is very slow also [email protected] sign has moved to the No.2 also I am unable to access my PCSaccount although I am using the correct e-mail address and password. I am using my daughters PC a few miles away.

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