Error loading operating system

  steved99 08:09 09 Feb 2006

On startup, my friends Toshiba laptop displays the message "Error loading operating system". From the documentation with the laptop, it seems to have an OEM version of XP Professional installed.

How can I repair this please?

  Grantrh 08:38 09 Feb 2006

If you boot from the XP pro CD (I don't think a restore disk will work) then there is an option to repair a previous installation. try that.

  steved99 09:09 09 Feb 2006

I changed setup to boot from CDROM but the same message still appears within a few seconds. Any more ideas please?

  961 10:15 09 Feb 2006

Is this under warranty?

  steved99 15:17 09 Feb 2006

Warranty has recently expired apparently.

  Fruit Bat /\0/\ 19:26 09 Feb 2006

Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

REpair XP
click here

  steved99 15:43 10 Feb 2006

The only CD available is a disk which contains all applications and drivers. I assume XP is on this too but may be wrong. When I change setup to read the CD ROM drive first and then put the CD in the drive all I get is the same error message, i.e. "Error loading operating system".

Assuming my disk has relevant stuff on it to follow Fruit bat's instructions, how do I get to the stage of seeing "Welcome to Setup" screen?

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