Hi, I have a problem with the Epson Stylus SX200 scanner. I've had the all-in-one printer for just under 2 years. I went to use the scanner to copy a letter and a thick rope-like line appears down the page on the right-hand side of the document. This only happens on scanning (copying and scan to save to use as an attachment). It's not there when printing off an email or using to print from Word. Diagnostics say everything is fine and the glass is clean on the scanner. I've been in touch with Epson and they think it is a hardware issue and it would be cheaper to buy a new all-in-one printer. Any help would be much appreciated. Thanks.