Epson R300 ink levels

  bananaslik 15:11 08 Oct 2005
Locked

Just bought the above printer,instaled ok but when i go into the printing properties the ink levels are greyed out,also when printing there is no progress window appearing.I have searched google & this site & tried one or two things from epson but there is no change.I have also d/loaded the latest drivers(5.5).any help is much appreciated.

  pj123 15:16 08 Oct 2005

Did you install the Status Monitor?

  €dstowe 15:19 08 Oct 2005

This Epson R range is very finicky about having its software installed EXACTLY according to the instructions.

Best thing is to un-install the printer (from the Printers and Faxes panel) and re-install following the instructions on the leaflet TO THE LETTER. Don't deviate one little bit from the instructions.

On a positive note - these are excellent printers, we have several.

  interzone55 15:28 08 Oct 2005

The R300 has a little monochrome LCD monitor which shows the ink levels, which is usful when running the printer via a network print server.

  bananaslik 15:44 08 Oct 2005

PJ123 yes i did install the monitor,i also d/loaded it from epson to make sure but made no difference,Edstowe i followed the instructions by the letter but i will uninstall it when i get home & try again,thanks for that alan14.
many thanks to you all.

  €dstowe 16:24 08 Oct 2005

Remember to un-install according to the "approved" method.

  spikeydog 17:23 08 Oct 2005

Search the net for 'SSC Service Utility'.This gives a lot more info on your Epson machine.

  bananaslik 18:51 08 Oct 2005

problem sorted-i had a C:WINDOWS\SYSTEM32\AUTOEXEC.NT

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