Epson Printer Problems

  NotsoNewuser 17:57 14 Jun 2010

Have Epson Stylus Photo EX.
Changed the colour cartridge (for an Epson original), but the new cartridge will not print (black still prints though) but it's not showing out of ink, so I assumed it faulty.
Have tried to change it for another new one, but pressing the button merely sends the existing cartridge through the "charging" process and the head does not move to the replacing position.
So I cannot change the cartridge and cannot print colour.
Any suggestions anyone, thanks.

  woodchip 18:43 14 Jun 2010

How old the Printer and how long since you printed colour with it?

  Grey Goo 19:08 14 Jun 2010

yank out the power cord when the head is accessible or try this,
click here

  NotsoNewuser 21:01 14 Jun 2010

Hi Woodchip
I bought it about 1998 and it was printing fine until I put in the new cartridge.

  NotsoNewuser 22:11 14 Jun 2010

Grey Goo, pulling the cord did it. OK now.

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