epson printer head stays in refill position

  noddy2 22:35 13 May 2007

I have an Epson Stylus Photo EX in A3 format. have changed the colour cartridge but the ink indicator light stays RED and will not return to the parked position for charging. Any clues? could the waste ? ink tank be full and if so, how do I clean the thing out. Its of no use whatsoever at present, need it for drawing prints

  woodchip 22:40 13 May 2007

Have you turned the Printer off pull the plug then reconnect and start it

  woodchip 22:42 13 May 2007

Also just try pulling the wall plug with it switched on. this sometimes gets things going

  phono 22:44 13 May 2007

Check out the Epson service software at click here

  noddy2 06:46 19 May 2007

Hello woodchip and phono, thanks for your help, have tried all suggestions but no go! something else is wrong according to the report from the epson software test. I guess something electro / mechanical is up the spout so it needs an expert t have a look at it. Thanks anyway folks. noddy2

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