Epson 1290 error light

  kimtrnc 13:58 06 Sep 2005

My Epson has recently refused to do anything but trundle across the carriage two or three times, and then put up a continuous red light. I have changed both cartridges, and occasionally the Status monitor sees them, indicating both full. when trying to print, the monitor declsres an 'unknown error'. amd advises cancel all jobs, turn off and restart. Printer then goes through another set of what appears to be attempt to prime print head, before red light comes back.
Epson troubloe shooter doesn't seem helpful. anyone here help, please?

  jack 14:04 06 Sep 2005

Do you not get a screen message saying
'In need of service' or similar.?

Try - delete and reinstall software[driver]
Down load the SSC service utility
click here I think - or check the left hand search facility on this page - type in SSC

  Fruit Bat /\0/\ 14:41 06 Sep 2005

Epsons are all the same follow these steps to fix!
1) uninstall your epson printer making sure printer switched off.

2) Hold the windows key on your keyboard and click the Pause/Break button, the System properties dialog box will appear!

3) select Hardware, Device Manager select the connection type either Universal Serial Bus (USB) or PORTS (COM & LPT) select your printers driver (epson...etc..)it will probably have a (!)by it click remove driver!

4) Restart your PC

5) Insert Epson CD into drive and load software when it says epson not found searching for connection the switch on your printer Windows will detect it and use the driver off the cdrom to install it! Click next then Finish.

6) Restart your pc.

7) It is recommended you do a ink cartage nozzle clean on your printer once a month and print a test page! for more details consult your user guide / service manual click here

  daxian 15:13 06 Sep 2005

hi kimtrnc....
its also a possiblity there is an air bubble in one of the carts ....try gently tapping the carts..or just release them from the holders and press down again a couple of times...Dave.

  kimtrnc 14:45 07 Sep 2005

Thanks for all the help guys. I've reinstalled, bashed any bubbles out of the cartridges, haven't had on-screen error messages, downloaded SSC - very useful program. Sorry, nothing works.
One thought - I am running off a generator, as I have no mains electric where I am. Any possibility that this might be the cause?
thanks again

  Fruit Bat /\0/\ 16:55 07 Sep 2005

This is write up for older type Epsons yours should be simular.

Problems with my Epson C40UX printer, the red and green light began flashing and a window popped up, saying, take it to your services center because some parts have reached the end of their life.

Printer companies set a “protection counter” on all printers , it’s an internal counter measuring the amount of ink wasted by head cleaning.

Reset the "protection counter" as well as clean the “waste ink pad overflow”.

1. Unplug the power and USB cables from the printer. Pry open the C40UX printer, careful not to break anything. Use a flat blade screwdriver to pry it apart; there are two-three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.

2. Next remove the two (2) waste ink pads. They are located at the back on the left hand side. I used the flat blade screwdriver to lift up the ink pads (they were soaked). Please use rubber gloves as it gets very messy.

3. Next wash them with just plain hot water until they are white again. I just let the hot water run on them (the pads are about three inches long).

4. Once washed dry them using a hair drier. (you could place it the sun for a few hours or on top of your heater or maybe in a heated oven; (make sure you do not set it on fire with too much heat).

5. Once dried place the pads back in the ink waste bin at the back of the printer.

6. Closed the printer cover and put back all the pieces and plug in the USB & power cable and turned it on. (Yes the lights are still flashing).

7. Go to this link and download this software: click here

8. Install the software and run it.

9. Select your printer and model number ( It only says C40 there is no UX, choose it anyway). It will ask if you replaced with new pads; say “YES”. Then close the window.

10. Now right click on the SSC service utility, it looks like a printer icon near your clock in the task bar.

11. Then click on reset counters. You can do all other stuff with this utility too.

12. Turn off the printer power and then turn it on again. If necessary un-plug the power cord from the back of the printer, wait 20 seconds. Plug it back in.


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator Charles Williams on how to create magazines and book covers

iMac Pro review

Les meilleures prises CPL (2018)