Epsom printer 500

  bridge+ 22:03 08 Dec 2003

The empty black cartridge was replaced by a full cartridge but the printer refuses to print in black - colour cartridges are OK.

Is this known problem ? I would be grateful for any tips.

  AndyJ 22:20 08 Dec 2003

Try using the head cleaning utility, supplied with most Epson printers.

It can usually be found by right-clicking on the printer icon in Control Panel/Printers; then selecting Properties, the General tab and Printing Preferences button. On the next window look for the Utilities tab.

Sometimes the software will put a shortcut to the utility in the Start / Programs.

Could also be a duff "new" cartridge.

  cycoze 22:59 08 Dec 2003

Did the tear off , come off cleanly ?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator Charles Williams on how to create magazines and book covers

iMac Pro review

Les meilleures prises CPL (2018)