Emails sent but not received

  Charlie Babbage 20:47 01 Jul 2008

Any suggested troubleshooting tips for this problem would be appreciated.

A colleague has recently sent me several emails, none of which have been received by me. My colleague did a test with a copy to herself which she received but I did not get the original. My colleague is definitely using the correct email address and has not received any 'bounce' messages.

So far as I'm concerned, I'm receiving emails from everyone apart from this colleague. I've checked my Junk Mail folder without success. I have three separate email addresses and my colleague has tried sending emails to all those addresses but none have been received. Both my colleague and I use Outlook for normal mail but 2 of mine are webmail based - and

I'm finding it very difficult to find out what is causing this problem and whether it is at the sender's end or at my end!

  chub_tor 20:53 01 Jul 2008

Blocked senders list? click here

  User-994545 21:35 01 Jul 2008

send them a email,to make sure you havent got a typo.get them to save sender.

  Sea Urchin 22:23 01 Jul 2008

If your colleague is sending you mail to Outlook, googlemail and merseymail and none of them are arriving, then I would suggest it is a fault at their end

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