tapsilteerie 20:11 11 Apr 2007

I've just switched to sky broadband & having difficulty sending & receiving email (it gets returned from mail advisor) also I can't seem to able to sign in to msn messenger.
ps how can I get a hotmail account (I can't sign in to this either) can anyone help please ?

  p;3 16:10 13 Apr 2007

are you trying to send/receive via outlook express or outlook ?

and can you link us to your sign in page for web mail?

  Watchful 21:10 14 Apr 2007

Have you tried their Help section: click here

  tapsilteerie 16:44 15 Apr 2007

sky help rejects my username as unknown and same with password-what can I do now?

  Watchful 18:55 15 Apr 2007

Do you use Outlook Express or read your mail from the server?

All I can suggest is that you check your e-mail settings which should be: Incoming mail: pop3 and then your server name and Outgoing: SMTP etc.

With OE, go to Tools/Mail tab/Accounts/Properties and check your settings re e-mail address etc.

  Watchful 18:27 16 Apr 2007

Here's what your settings should look like in OE with your ISP name entered instead of freeserve (which is mine.) [IMG]click here[/IMG]

Your username is usually the part of your e-mail address after the @ sign.

  p;3 21:05 23 Apr 2007

if you use outlook express or outlook , have you got the mail saved which gave you your user details?

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