I have just ventured into Broadband after several years with dial-up. I am with BT Broadband Option One (I am a light user) and my modem is a Voyager 205.
I am not technical and I had a technician from my local computer store install the Broadband at the same time as he installed my new computer. He was unable to effect an Ethernet connection, which he said was normally preferable) and used a USB connection instead.
Thus far it seems to work very well.
However, being new to Broadband, I have a couple of basic questions about the modem.
The technician told me I should leave it switched on at all times with power going into it, even when the computer is switched off. I notice the modem gets slightly warm which I believe is normal. The green Power and DSL lights remain on and steady all the time but the green USB light sometimes flickers when the mouse is being used.
Is this all normal and should the modem be left on at all times?
I'm sorry if this is very basic but I would appreciate assurance (or otherwise). Thank you in advance.
Unfortunately, BT did not supply a manual for the modem. It was sent with leads, filters and a set-up CD-ROM.
A small booklet addressing mainly access problems and advanced use was included, as was a glossy magazine that was primarily advertising articles but did include some sections on specific problems with Broadband and the Internet generally.