e-mail error message

  She 20:14 08 Jul 2003

Recently I have had one or two e-mail messages that I have been unable to download. The following error message appears.

Message number 1 could not be retrieved. Account: 'Sheila', Server: 'pop.freeserve.com', Protocol: POP3, Server Response: '-ERR unable to open that message', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

Can anybody tell me exactly what it means?


  spikeychris 20:24 08 Jul 2003

The CC90 error is a POP3 response error, which means that OE and your pop3
server are having trouble communicating. So, I'd double check your pop3
settings and see if that doesn't help. You might also want to delete the
pop3uidl.dat file, which is the file that keeps track of what OE has and has
not downloaded. It could be that this file has become corrupted. Simply
use the Find | Files & Folders to find this file. Don't worry about
deleting it -- OE will create a new one the next time you click on Send &


  She 21:28 08 Jul 2003

Thanks Spikeychris.

I have done as you say. I have also checked the Pop3 Log file and can see where it says error instead of pass. Does it actually mean that I might have lost incoming mail?

  Megatyte 21:33 08 Jul 2003

The mail will still be on the server. You can access it on the Freeserve website.


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