E-Mail Attachments

  shmoo300870 13:04 07 Dec 2008

I am not able to open attachments that are sent through on e-mails
Please could you help

  Sea Urchin 14:25 07 Dec 2008

Which eMail client are you using to receive the mail?

  johnnyrocker 19:10 07 Dec 2008

what happens when you try? and os might help


  shmoo300870 20:06 07 Dec 2008

nothing happens at all when i click on the attachment

  lotvic 20:32 07 Dec 2008

has this suddenly happened and you could open them before?

What is the file type, the last three letters ? are they .doc or .jpg or what?

Have you tried saving them to 'My documents' and opening them from there?

Are you on XP or Vista?

Are you fed up now? :(

  shmoo300870 16:40 08 Dec 2008

i have never been able to open attchments. the latest ones are gif files. have not tried to save them but will give it a try. windows vista basic.totally fed up!!!

  lotvic 19:23 08 Dec 2008

^ bumping this thread to top for you.

  lotvic 20:04 08 Dec 2008

You need to associate the file with a program. I do not know what programs you have installed on your pc but Internet Explorer is one of the programs that will open .gif files.

After you have saved the .gif in a folder in 'My Documents' right click on a .gif file and select 'open with' select Internet Explorer from the Programs and make sure that "Always use the selected program to open this kind of file" is selected (if you want to use IE when you left doubleclick)

You could experiment with the other programs suggested when you right click and select 'open with'

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