DVDs won't play on my PC

  twitcher 19:41 28 Sep 2007

I own a Compaq PC running Windows XP with SP2. When I attempted to play a DVD on Windows Media Player I received the following message:- “Windows Media Player cannot play DVD video. You might need to adjust your Windows display settings. Open display settings in Control Panel and then try lowering your screen resolution and color display settings.”

I did this but without success. I then loaded a DVD of a Warner Brothers film which came with its own “InterActual” software which I installed. However, it too refused to play the DVD with the message:- “Playback failed due to a problem with video sub-system. You may be using an unsupported display mode or your system may not have a working decoder installed.”

However, when I accessed the software’s “System Profiler” it showed the following:-

Decoder Provider: Sonic Solutions Inc.
Decoder Type: Sonic MP4 Demultiplexer
Decoder Name: C:\Program Files\Common Files\Sonic Shared\SonicMC01\sonicMP4Demux.ax
Decoder Version: 1, 4, 402, 60802
Decoder Driver Date: August 09, 2006, 09:43 AM
Navigator Name: DirectShow
Navigator Version: 1
Is DVD Device Found: Yes

Has anybody any idea why the DVD playing software isn’t working with the decoder?

  skidzy 20:50 28 Sep 2007

Try VLC click here
and the codec pack click here

Looks like you have Sonic installed,if you have the installation disc,reinstall Sonic

  twitcher 12:40 29 Sep 2007

Thanks skidzy, the VLC video player works fine. Still can't understand why the Sonic DVD player doesn't work. I don't have the installation disc and can't reinstall so I'll probably never know!

Thanks again for your help.

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