DVD writer disappeared

  Blubottle 10:41 21 May 2007

My DVD writer has absconded.
The icon has gone from my Computer. I have run all checks through device manager and the properties box states that" the device is not working because windows could not load the drivers required,code 31.
I have tried re-installing the device all to no avail. I have trawled the search archive for similar problems but the solutions relate to XP. I use WIN 2K pro. Some advice please.

  brundle 11:32 21 May 2007
  Fruit Bat /\0/\ 11:39 21 May 2007

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Run regedit and navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  Blubottle 09:38 22 May 2007

Thanks you both brundle and fruit bat, that worked

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