DVD-RW drive not being recognised anymore

  HageneeS 19:44 13 Nov 2008

Since yesterday my DVD-RW drive isn't being recognised on my PC anymore. The drive is a Sony NEC OptiArc AD-5200A and I'm running on Windows XP Home. It's not showing in the BIOS and it's not in the Hardware Devices list either. Personally I think it happened after I uninstalled Daemon Tools, but I can't be 100% sure.

I've tried a system restore, but that didn't work. I've gone through the deleting part in the regedit of the upper and lowerfilters as suggested on the Microsoft site and many other forums, but no luck there either since I can't find any upper and lower filters. I've disconnected the drive, restarted the PC, reconnected the drive and restarted again... but still no luck. I can't uninstall it in the Device Manager, since there aren't any CD/DVD drives showing.

There are tons of threads on forums suggesting to run a registry thingy called CDGone, but that's of no use either.

I have already tried using a different DVD drive instead of my own, but that one wasn't recognised either. Using different IDE cables didn't solve the problem either. The drive DOES work tho, since I tried it in my wife's PC and it recognised it immediately.

The only place there is any sign of that drive is a registry folder with the name of the drive, but there's not much I can do with that.

Please let me know if there's anything else you need to know in order to help me.

  Fruit Bat /\0/\ 20:08 13 Nov 2008

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

click here

  HageneeS 20:55 13 Nov 2008

I ran the XP fix, but unfortunately it didn't do anything.

As I already mentioned in my post, the deleting the filters in the registry didn't work and I had already used 'CDGone'.

There are a lot of people with missing drives, but for some reason none of the solutions (the standard ones such as the registry filter thing) offered to them work... my system seems a bit more stubborn.

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