dvd-rom not working

  piple 12:22 25 Apr 2003

i have mat*[email protected]:a dvd/cd sr8585..i get message that this device is working properly...i put in a disc and the light stays on for a long time,i get message.e:/is not accessable...i have swopped it over with the cd/rw..the message remains the same ..can anyone help please,, or do i dump it,thanks

  recap 13:39 25 Apr 2003

piple, check that is has the most recent driver for your operating system.

It may just need a clean with a cleaning disc.

  PA28 13:45 25 Apr 2003

For around 30 quid you can get a new one. You can try removing it from Device Manager and then letting the system redetect (it shouldn't need driver per se). I take it that you have the CD-RW and DVD correctly set up as Master and Slave if they're on the same IDE? Failing this, if a clean doesn't work (and I have my doubts) save yourself the pain!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

Indie publisher Canongate’s top 10 book covers of 2017

New iMac Pro release date, UK price & specs rumours

Tablettes Amazon Fire : quel modèle choisir ?