The above has just stopped working. When a CD is inserted, you can hear it "revving up" a little bit and then slowing down repeatedly. You can also hear a "salt shaker" sound. Any ideas what it might be?It is a Phillips DROM5016L. Thanks in advance.
You have, correctly, provided a link to a DVD-ROM drive but discuss a rewriter...:-)
There are two lasers in a DVD-ROM drive, one for CD and the other for DVD disks.
One of them may well have gone AWOL.
Another alternative is to Uninstall the drive in Device Manager, reboot and allow Windows to Find New Hardware and reinstall the basic Windows CDROM driver (all that is required), once it is established that leads and cables are properly connected.
If this doesn't work then the drive has probably given up the ghost.
Ran a lens cleaning CD but made no difference. Got onto Iqon technical support(€1.75 per minute!) and they suggested getting a firmware update but there apparently isn't one for the Phillips DROM5016L. The drive seems to rev up and then slow down, plus salt shaker sound effects, repeatedly for about two minutes and then gives up the ghost. Although this drive is about 15 months old it is virtually unused as the RW drive is above it and more accessible. Iqon also said that there could be a loose cable but under properties it says the device is working properly. Could a cable still have come undone? Any other ideas?
Sounds all too familiar to me, replace the drive for what it costs or you can spend hours trying to sort it out and even if you succeed chances are it will fail next week. These devices seem to me to have a relatively short life span but at least they are now fairly cheap.