dvd rewriter not reading disks

  polish 22:48 18 Jun 2007

when inserting disks into drive it does not read them blank or otherwise i have the latest firmware does this mean the drive is faulty or could it be something else

  skidzy 23:19 18 Jun 2007

Could one of several things:

Laser dead
DMA needs changing from PIO to DMA

Have you removed any burning software...ie NERO/Sonic etc

Any error codes ?

Is the drive listed in My Computer ?

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.
And not showing the drive in My Computer.

Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.

click here

If no joy with the above fix,try the Microsoft Guided Help

click here scroll down to the Guided help download and follow the instructions.

If still no joy,follow the manual fix below.

If you have further any error codes,please post them.

Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code:
Code 19, Code 31, Code 32, Code 39, or Code 41
, delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer

.If in any doubt editing the registry,please create a System Restore point first and also backup your registry....The guidedhelp from Microsoft on backing up the registry is a good lesson for anyone to learn. click here

Creating a System Restore point:

Start/All Programs/Accessories/System Tools/System Restore…follow the prompts.

  johnnyrocker 10:35 19 Jun 2007

and the solution was?


  skidzy 19:50 19 Jun 2007

Good guess Johnny,but sorry wrong answer..would you like to phone a friend :-)))

Amazing isnt it Johnny,we help out and these people cannot be bothered to say thankyou or even write there solution that may help others.

Ah well,nice to know most are thankful for the effort and time used to help them.

  polish 21:19 19 Jun 2007

there is no need for the comments clicked resolved so no one else wasted any time on the post didnt have time this morning iam self employed so time is limited. the fix was the cd fix for removing upper and lower filters as always help is always appreciated.
regards graham

  skidzy 20:27 20 Jun 2007

My apologies Graham,glad your sorted and thankyou for the feedback.

This thread is now locked and can not be replied to.

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