DVD but not CD ??

  rupie 22:24 01 Oct 2004
Locked

The Drive in my laptop will read DVD's but not CD's. It will read Data DVD, DVDR and Film DVD. It will not read Any type of cd (audio or Data). Could it be a hardware failure does the drive physically read DVDs differently ??. There is no software faults and the pc sees the drive all the time.

  Kryten 22:55 01 Oct 2004

I had the same problem and had to have a new drive.

  Mandy265 05:01 02 Oct 2004

Sorry to inform you.
Normally you would just replace the drive,prices being so low.
However laptops I would doublecheck my drivers and firmware- if that doesnt work come back here we will sort something out,
Cheers

  crimbo 08:16 02 Oct 2004

This happened on my laptop, and i was informed that DVD Drives have two lasers, one to read DVD's and one to read CD's.If one goes, then the answer is to get anoother drive. The manufacturer of my laptop talked me through fitting the replacement on the phone, but if you're not confident, it is a relatively straightforward job for any reputable professional. My first port of call would be your vendors support line.
Regards, Kevin

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