DVD Drive wont recognicse audio or CD-rom

  kevmof 17:00 17 Apr 2003

Hi there, just recently my DVD drive will not recognise any discs other than DVDs, no audioCDs and no CD-roms. It allways used to, and as far as im aware i havent implemented any changes that woulf effect the drivers or suchlike. If it helps the PC was purchased from TIME, and the device manager just lists it as a generic drive, any ideas on how i can correct this would be much appreicated, Kevin

  Monitor Master 17:49 17 Apr 2003

Whats the make of the DVD drive as this might help some people.

My DVD has done the same thing but i have just to find the problem.

Sorry & Good luck finding the problem


  kevmof 17:55 17 Apr 2003

The device manager just lists the manufacturer as Generic Drive, although the properties state DVD-16X OEM316B. i cant find any details of a specific make anywhere, short of removing the PC case, which i may have to do!! Kevin

  Stuartli 17:56 17 Apr 2003

The standard Window drivers are all that is required for CD/DVD-ROM or rewriter drives.

Have a look in Programs>Accessories>System Tools>System Information to see what drivers are in use.

They should be Windows and numbered from 0000 to around 0003.

  kevmof 09:51 18 Apr 2003

Drive F:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name DVD-16X OEM316B
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMDVD-16X_OEM316B_________________________1.00____\5&2DFCC752&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.0 (XPClient.010817-1148), 46.38 KB (47,488 bytes), 17/08/2001 13:52)

Drive D:
Description CD-ROM Drive
Media Loaded Yes
Media Type CD-ROM
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate 2209.72 kbytes/sec
SCSI Target ID 1
PNP Device ID IDE\CDROMHL-DT-ST_CD-RW_GCE-8320B________________1.01____\5&2DFCC752&0&0.1.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.0 (XPClient.010817-1148), 46.38 KB (47,488 bytes), 17/08/2001 13:52)

  DieSse 10:36 18 Apr 2003

If it reads DVDs OK, then the mechanics, interface and general electronics would seem to be OK. So what's likely failed is the different part of the laser/read circuits used for CDs. About 98% certain that you need a new drive.

  kevmof 23:20 27 Apr 2003

anyone else haev any thoughts? i think it may be a software/ drivers issue as the pc is only a few months old

  Zaxifone 00:45 28 Apr 2003

My DVD drive did the same, and I feel that DieSse is spot on as my laser was not functioning as it should have. Result, new DVD drive.... :(


  DieSse 01:06 28 Apr 2003

You should have contacted your supplier by now about a replacement drive. Age of product is not a reliable fault finding technique.

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