dvd drive won't find cds? any ideas?

  craigbenham 11:32 13 Nov 2008

Sorry not sure if this is in the right area but here goes.

My toshiba laptop has a Pioneer DVD-RW DVR K17A ATA drive which is not finding and CD's, it doesn't even recognise that there is a disk in the drive just ejects and asks for a disk to be inserted.

However it will read dvd's.
I have no idea where to begin with this and any advice would be greatly received??

  Belatucadrus 11:44 13 Nov 2008

The drive uses different lasers to read the CD & DVD, it sounds as if the CD reader has failed. I'd try running a cleaning disk to see if that helps. If that fails, you may need to look at getting the drive replaced.

  DieSse 13:59 13 Nov 2008

I agree. In fact I wouldn't spend the money on a cleaning disk - just put it towards a new drive (not expensive these days).

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Huawei MateBook X Pro review

How Pentagram and other design agencies aim to double the number of creative female leaders

How to speed up a slow Mac

Comment résoudre des problèmes d’impressions ?