Hullite 17:55 07 Aug 2006

Can anybody help, my dvd drive will not close it keeps opening over and over again. If I hold it in I just get a blue screen. My daughter said that there was a cd in it today when the problem started. I tried loading another cd into the drive but it just rejects it. the computer is on at the moment with the cd drive open.

  James. 18:12 07 Aug 2006

Go to Device Manager and uninstall the drive, reboot and allow Windows to re-detect it and all should be well.

  Diversion 18:35 07 Aug 2006

It could be that a broken cd is inside the unit, and this is why drawer won't stay shut. A disc once shattered in one of my drives with the same results.

  rodriguez 18:46 07 Aug 2006

Best thing to do if you keep having this problem is to take the drive out and open it up. As Diversion said there could be a broken CD or other object jammed inside that's not letting it shut properly so it just pops back out. If you can get the stuff out that's blocking it then it should work ok. If there's nothing in there that's making it come out then the drive could be faulty and you may need a replacement.

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