DVD Drive not working

  KenM 13:35 30 Jul 2010

My DVD drive suddenly won't work with any of my software - WMP, Roxio and Sony Vegas. It is probably faulty but ....

Windows Vista says the software drivers are up to date. It is possible to uninstall the driver. Has anyone done this and if I do unistall, can I re-install?

  Fruit Bat /\0/\ 13:37 30 Jul 2010

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)

click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes
click here works for vista or XP
click here

or manual fix
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  KenM 14:12 30 Jul 2010

Thanks Fruit Bat for that quick response.

I don't get any error codes or errors in the event log.

The device appears in device manager and it is said to be working.

I really want to know if it is possible to reinstall the drivers in case they have become corrupt.

  Fruit Bat /\0/\ 14:28 30 Jul 2010

Uninstal then
Action - scan for new hardware - windows should then find an reinstall drivers.

Virtually all CDs /DVDs players and writers will use the same windows drivers. they are in the windows\system32\drivers\ or windows\system32\DRIVERS \ folder and are:-





and in the windows\system32 folder


try device manager update driver and install these files. to get your CD/DVD working again.

  KenM 16:29 30 Jul 2010

Thanks Fruitbat.

I tried the uninstall. Had to resart the computer to automatically install the drivers in Vista.

Unfortunately the drive still doesn't work. I don't think it's spinning. It's a bit dusty so I'll give it a vac.

Thanks anyway.

  Fruit Bat /\0/\ 16:44 30 Jul 2010

check power and data leads are plugged in fully, try swapping power lead.

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