dvd-cd rom not starting

  bonmol 09:11 06 Dec 2009

running vista on a laptop, when i goto /device manager/dvd-cd drive/it says the drive will not start/if i search internet for a solution,(which is an option)it searches ,,,i gave it minutes last 15 time ,i get nothing but you can hear the cd-rom turning,
do we think its software,as ive seen simular threads before
or is the drive faulty

  howard64 09:14 06 Dec 2009

this is a fault in the registry and last time I had this I googled dvd not starting and then found a microsoft fix for it. This involved altering a setting in the registry. I cannot remember exactly but just google it

  Fruit Bat /\0/\ 12:58 06 Dec 2009

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.
click here works for vista or XP

Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

click here

  bonmol 21:15 06 Dec 2009

goole search,and microsoft fix ,worked O.K, thanks to all

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