I have just recieved my pc from dell having requested specifically the ability to run two DVI monitors (Dell 17inch). However after they did not include a splitter cable I ordered one online. It arrived today and when plugged in the monitors do not work. However plugged in individually they do i.e monitors are not the prob. Can anyone advise me as I cannot sit on dells support line for another 1:45min awaiting support.
It is a dual graphics card, but there is only one dvi slot. There is a vga higher up on the box, but if we plug a monitor into this, it comes up with a message saying the monitor is plugged into the video ? . When we called Dell, they told us we needed a splitter.