Basically at the moment my cd rom and cdrw are out of action. I seem to have pinpointed the problem to problem devices on my system information. pciven_8086&dev_2668&subsys_1039147b&rev_03\3&2411e6fe&0&d8 The drivers for this device are not installed.
This is a pnp device id.
What exactly is the driver I need to install and where can I find it.
You do not need drivers to use as a cd reader windows mscdex is the read driver file. For writing drivers you need writing software as nero or other to load the writer drivers. The software as to support you cd writer
Lol....ya that sounds complicated. Only had this machine a couple of weeks...pi**ing me off. The wierd thing is the CDROM drive was working fine up until two days ago. Word of advice Scan computers customer support is shite, absolute shite. They never answer emails and always have their answering machine on and never return calls.
If it were not under warranty, i would uninstall the devices, and any software relating to them, shut down the PC. Unplug them, reboot, so XP knows they are now gone, shut down again, plug them in, and let XP re-install the drivers/files etc....
But opening the case, while under warranty might invalidate the warranty.
My cd-rom and dvd/CD-RW went AWOL a few weeks ago, then, as if my magic, were back, fully functioning, a few days later. I have no idea what i did to get them back though. But id drove me bonkers, as i did nothing to 'lose' them to start with, except update XP and Norton.
PS, and as an aside, and i am not personally botherd, bad language, even if *** ing some letters can result in censorship, from above. Try to just say 'upset' rather than ........