Drive not showing in my computer

  ponytail 10:20 28 Dec 2012

There is a DVD writer installed in my new laptop I also have external writer which I used with my old desktop when it's writer packed up.The installed writer is letter E and the external writer should be letter F but when I go into my computer it only shows drive E why would it not show drive F

  hastelloy 11:16 28 Dec 2012

Does it show when you put a disc in it?

  ponytail 11:25 28 Dec 2012

Hi marvin42 just inserted a disc into the external writer and still nothing shows up.Will try and find the software for it

  Fruit Bat /\0/\ 12:08 28 Dec 2012

If its a USB device check it has enough power to it (two cables?)

Unplug and plug back in

Try another USB port

Does it work on another machine?

Remove all USB devices

Download and run USB device View

Uninstall ALL devices that are shown as not connected.

Reboot the machine.

Plug in your USB device and windows should then find new hardware and reinstall the drivers for the device.

  ponytail 12:17 28 Dec 2012

Hi Guys thanks for the replies some answers to some of your questions,It has it's own power supply,It workedok when I connected it to my previous desktop,it is a USB device,

  ponytail 12:27 28 Dec 2012

Hi Guys thanks for the info here are someanswers to your questions. It has its own power supply,it worked ok when it was connected to my previous desktop,It is a USB device and when you say two cables what does that mean,there are no other USB devices connected at present I have just found the software for it and am going to install it will let you know result

  ponytail 12:41 28 Dec 2012

Have just installed the software and it is now showing up in my computer

  woodchip 14:40 28 Dec 2012

In Device Manager, Disable the old DVD drive

  woodchip 14:44 28 Dec 2012

Two Usb Cables mean that the Drive would be supplied with a split cable one usb for power other for data. both may need to be plugged in for it to work. Though my Drive works ok with just the data cable plugged in

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