I recently purchased a scanner which came with two cd's. The instructions were to insert the Driver CD into CD-ROM, and follow online instructions, which worked perfectly, plus to insert the application software CD into CD-ROM which didn't work at all.
I've cleaned the CD., and it just seems to make a 'clicking' noise, without loading at all.
Sometimes it does try to load, but I only get so far, and it stops. When I press Ctrl. Alt. Del. I find it either says 'not responding' or I get the 'fatal blue screen' come up.
It's a Photo Express New 3.0 (Special Edition) cd; Ulead system, and I've contacted click here with my query, but to no avail. So far they have not replied.
Without installing this CD I cannot use my scanner. So what do I do? Take the scanner back to Argos?