I am trying to help somebody out. There is a pre-installed modem in the PC. As far as I can tell it is a Zoltriz FM-5687 (that is the only thing that resembles a model number).
The machine originally came installed with Windows 98. Someone has loaded Windows ME. Presumably I need to install new drivers or something for the modem to work as everything I have tried seems to have failed.
Could someone point me in the right direction please. I went on the Zoltrix website without a great deal of success.