Downloader.Trojan not removed my Norton AV

  Fruity69 12:49 23 Jun 2004

I was called in by a friend to investigate their crippled W98SE PC. They have Norton AV 2003 with the latest virus patterns.

I loaded into Safe mode and completed a comprehensive scan. Loader.exe was reported but cannot be quarantined or deleted by Norton - yet the Symantec site says that it should work!

I don't know if it is related but I have had to uncheck 'Enable third-party browser extensions' in IE or am bombarded with a host of ads.

I loaded Ad-Aware and discovered 341 items of malware, spyware, etc. Deleted the lot.

Still can't get rid of Loader.exe - any ideas.



  LillyValley 13:00 23 Jun 2004

Try 'CWShredder' and then 'Hijackthis', but their not for the Initiate. Therefore read the Readme file/Helpfile 1st (nobody like manuals, :D but it's essential in this case).

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