dlink 2640 router/adsl not connecting to orange

  Nessie 20:35 18 Oct 2007
Locked

I bought the above router adsl modem for a friend. I set it up a week ago and it connected fine to orange and the wireless worked well. Now it will not connect with the internet light not even showing red as it is dark. The dsl light is flashing. At first when the wired adsl modem was connected up it worked but now not even that is working. I am about 150 miles away from friend so will have to fix remotely. Any ideas would be great. Have not started resetting router yet as am a bit concerned about the non internet.

  Ashrich 23:50 18 Oct 2007

If the DSL light is flashing it means it has lost synch with the telephone exchange , maybe a fault at their end , has the friend been in touch with their ISP to see whether there is a problem at the exchange .

Ashley

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