Disk Drives vanished?

  daveac41 08:35 08 Apr 2010

My PC does not recognize either of my two DVD drives. This has just started today. I have tried uninstall in Device Manager but to no avail. System Restore is not an option.
Please help

  gengiscant 09:42 08 Apr 2010

Try this,click here

  Fruit Bat /\0/\ 11:09 08 Apr 2010

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)

click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes
click here works for vista or XP
click here

or manual fix
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.

  daveac41 12:11 08 Apr 2010

Thanks, everybody - problem solved

  daveac41 10:34 17 Apr 2010

This problem has resurfaced again. The above advice was a great help, but what is the procedure if "Lowerfilters" is not even present in the Registry reference as shown above? There was an "Upperfilters" there ok.

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