Disk drive does not work or read any disk

  BrightEyes13 18:05 22 Aug 2009

I've had this problem for a few weeks, my disk drive will not read anything anymore -CD's, DVD's or cd roms (it is definately a DVD rom drive). When I go into my computer, the disk drive is no longer there either

I'm using windows xp home, I've tried looking up advice for similar problems I can find on the internet, but these haven't worked. -I have tried restoring the cd/dvd drives to explorer; and also going through Start > run > REGEDIT and selecting the following folders:
{4D36E965-E325 -11CE-BFC1-08002BE10318}, however I don't have any of the "Upperfilters" or "Lowerfilters" to select and delete

I can't remember specifically doing anything to adjust any settings, the only thing I can think of is automatic updates?

I'm hoping it's something fixable for the disk drive rather than installing a new one (although I know the basics etc of a computer, I'm not an advanced user). I'd be grateful if anyone has any advice for me, let me know if you need any further information

Many thanks

  Sea Urchin 18:30 22 Aug 2009

Try going to Control Panel - System - Hardware tab - click Device Manager - find DVD/CD Rom Drives and expand on the + sign. Right click on your drive and select Update Driver. Click "No, not this time" and Next.

Reboot when done.

  BrightEyes13 18:51 22 Aug 2009

When I do the above the CD/dvd rom drives do not appear to be there - my backup drive and floopy drive are there but no disk drive at all?

  rdave13 19:03 22 Aug 2009

Try this Doug knox fix first; click here

  Fruit Bat /\0/\ 19:28 22 Aug 2009

Open the case and check the data and power cables are secure at both drive and motherboard ends

  BrightEyes13 16:47 23 Aug 2009

Ok I now feel very foolish as I didn't think myself to check the cables and connections inside the case, but all is working now so thank you!

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