I suppose this is more a user issue, but perhaps someone can help. I hope it's OK to ask this kind of question.
I seem to have 'lost' the top and bottom margins in Word 2002. In a new document the cursor is right up at the top edge of the page even though the Page Setup settings indicate the usual margins. It will run right down to the bottom edge of the page too. If I experiment with resetting them, the changes are not reflected in the page. This is in both Normal and Print View.
But if I paste text into the document, and then switch to the View Two Pages option, I can see that there is a normal margin at the top of both pages.
Does this sound like a Normal Dot template error -or has another user of my pc somehow managed to key in some kind of setting which has locked the margin?
If changing the normal.doc file has not helped, then I think the next option is to do a repair of Office.
Open word then click on help, from the drop down menu choose "Detect and repair". You will need your office CD at hand. If the option is not shown from there. Go to add/remove programs, highlight office and click on remove, you will be given the option to remove or repair, choose repair. j.