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Difficult installing Macrium Reflect update

john bunyan 08:38 23 Jan 2018

Answered

I have a modern desktop and an older laptop, both with Windows 10 64 bit and fully up to date on windows. I use Macrium on both. Some time ago I updated the desktop to the free version of Reflect v 7. Yesterday I tried to do the same on the laptop but even after a lengthy download/ install, the old version is showing. I tried clicking on the download file but that just started another long download. Not critical as v 6 is ok but curious as to why they offer the update when you open the older version if the new one doesn’t install .

Fruit Bat /\0/\ 09:54 23 Jan 2018

Check where the shortcut on the menu is pointing to (right click - properties). You may need to.

There was a patch to update to 7.12833 released on the 14th

alanrwood 10:43 23 Jan 2018

As I remember the two versions install in different folders so Fruit Bat's suggestion may be the answer.

john bunyan 15:40 23 Jan 2018

Answer

Ran trouble shooter - they suggested w 8 compatibly mode. Eventually found the .exe file and it seems to install ok. Thanks for input.