dial up internet problems

  Melanie 09:53 12 Dec 2003

Hello anyone that can help. I did put this problem in yesterday and now have more details as requested. A friend of mine can't access the internet the following error has occured

CID box appears with options to close or ignore - it doesn't let you ignore so you have to close. Once this is done it says the usual spill about an illegal operation has taken place. Once that has gone it says execdialertask with a big X and ok. when you close this is says winsock error the sub system has failed. There is also a picture of a phone with lightning above it in the CID box! The phone line works perfectly when on the phone.

Anybody got any ideas? Would really appreciate your help.
Thanks Melanie

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