My new Inspiron laptop was delivered on the 18th August, only a few days after I ordered it online from Dell. Great I thought, prompt service. More than two weeks later, after many 'phone calls and e-mails to Dell, still no-one has 'phoned me back as promised to arrange a date for them to carry out the basic system set-up for which I have already paid. (I want the laptop to connect wirelessly to my existing PC and as I've heard this can prove problematic I thought I'd "get the experts in"). Can anyone advise me on my next course of action to get a positive response from Dell??