Dell Laptop Sky Sagem Router incompatibility

  interzone55 12:48 09 Apr 2010

I've just been trying to set a colleagues Dell Studio laptop up with their new Sagem router provided by Sky.

Despite being placed within a couple of metres of the router the laptop only occasionally sees the router, but it can find several other Sky routers on the estate.

When I eventually got it to see the network it wouldn't accept the key, I retyped it dozens of times, and even tried copy & pasting it from the router configuration page.

The laptop has a Dell 1397 WLAN card and I've seen lots of mentions of this on support pages, but no solutions that didn't involve swapping the router for something decent...

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