Dell laptop shuts down suddenly

  Sweeney1107 18:52 12 Feb 2017
Locked

My Dell will suddenly shut down. Sometimes after 5 minutes, sometimes 60 minutes. The power light at the front goes out and the whole thing shuts down immediately. I often have to wait a day or two before I get any response. It is usually fully charged and running if the mains as it doesn't hold charge very well. Thank you

  Fruit Bat /\0/\ 19:36 12 Feb 2017

have you tried cleaning it out as it may be heat related?

  Govan1x 07:17 13 Feb 2017

[ It is usually fully charged and running if the mains as it doesn't hold charge very well.]

Are you saying that you are running just from the mains and without the battery being connected.

Is the charger overheating does the box get really hot or is it just normal.

Take the battery out. and unplug the charger from the Laptop and hold the start button on the laptop on for 1 minute. Then connect the battery and the mains charger to see if the battery starts charging properly. Worth a try.

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