Dell Inspiron 1564 battery not charging but connec

  howard64 12:26 16 Nov 2018

I have fitted a new, not Dell, main battery to this laptop. It says plugged in not charging. I have pressed F2 then loaded default setup but the battery still does not charge. I have run the Dell main diagnostic tests and it then suggested two downloads which both flashed the bios bring it up to date. When I go into setup it shows that it does not recognise the power supply which is the one it came with when bought from Dell. I am unable to scroll down to this entry but doubt I could change it even if I could. Does anyone know how to get this laptop to charge the battery?

  howard64 12:09 17 Nov 2018

I fitted a different Dell power supply and it is now charging - the old one had enough power to allow the laptop to work but not to charge the battery as well.

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