Dell Ethernet connection problem

  bruno 11:29 21 May 2010
Locked

My grand-daughter has a Dell dimension 2400 and the Ethernet connection does not work. PC works fine at my place with a wireless connection. I have searched Google and a Dell forum and they all say to download drivers, which I have done.I get them on to my PC and save then open, but nothing changes. Also I cannot find Ethernet listed anywhere in System/hardware/devices to see if it has any warning symbols.
Any suggestions welcome.

  Technotiger 11:36 21 May 2010

I had a similar problem, just this morning - I found Ethernet listed under 'Other' in Device Manager - I was then able to highlight Ethernet and Update Driver, which fixed the problem.

  bruno 12:24 21 May 2010

Thanks for that,I will look under there to see if it is the same.

  bruno 12:49 21 May 2010

I have just checked that and there is no "Ethernet" in any of the sections.

  bruno 11:13 22 May 2010

retep888

Thanks for that tip. It was indeed the answer. I changed the setting to ON and installed the new driver from Dell and the problem is now solved.

  Technotiger 14:55 22 May 2010

Great, glad to know you are sorted - thanks for your feedback.

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