Dell Dimension 5100 wont boot up XP

  Gazelle007 17:13 23 Jul 2008

Help please

My Dell Dimension 5100 wont boot up XP Home Edition in safe mode etc if you choose the option after about 30 secs it starts booting again.

Is it possible to reinstall XP I didnt get an XP disc so is a copy stored in the partition on the hard drive?

Do I need to get a rescue disk from Dell?

Your help will be much appreciated.


  Fruit Bat /\0/\ 17:24 23 Jul 2008

Systm restore discs click here

In the case of Dell's "PC-Restore by Symantec" feature, Dell has supplied the user with a backup image made at the factory, and this backup is stored in the DSR partition. It is this backup that is restored from when the Ctrl+F11 keys are pressed.

A backup image must exist before you can restore from it. If Dell did not ship your computer with a DSR partition, you cannot restore. If you have deleted the DSR partition, you cannot restore. In these cases, you may still reinstall if you have the reinstallation media, but that is a different topic than what is being covered here. If a DSR partition does not exist, you cannot create one and hope a backup image will magically appear in it.

If Dell shipped your computer with a DSR partition and it has not been deleted, then you should have the backup image to restore from--although you might not always be able to get to it.

The Dell-specific Ctrl+F11 process is supposed to completely automate the restoration process, returning the hard disk to the state it was in when Dell shipped the computer.

  Gazelle007 18:16 23 Jul 2008

Thanks for your help Fruit Bat.

The partition is still there so if it does the restore will it still retain the photos etc that are on the hard drive?

  Fruit Bat /\0/\ 18:32 23 Jul 2008

No you will lose everything

the partition contains an image of the drive(op system drivers etc.) when it was new

It is not a copy of XP.

To do a repair with out losing everything you will need to borrow a XP CD.

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

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