Cursor freezing when watching videos online

  Orion101 00:19 10 Mar 2013
Locked

Hello everyone!

I am an imbecile when it comes to anything to do with computers, and I apologise if someone has already posted something about this issue before, but if you could help me, I'd be eternally grateful!

My cursor freezes every time I watch a video online for more than 7-8 minutes! And it stays frozen regardless of what I do, so I have to turn my laptop on and off. I have tried practically everything I can think of; Re-install drivers, delete and re-install flash, delete and re-install Synoptics drivers, bought a mouse instead of using touch pad, scanned and cleaned my computer with AVG, used Registry Easy... Nothing has worked. I've ticked off Chrome's (the browser I primarily use, but the problem appears in Safari as well) built-in Flash plug in... Nothing works. This happens regardless of whether I am watching on full screen or not. After about 7-8 minutes, sometimes longer, there's a PING sound but no information about the issue. I can still left- and right click, but I can't move the cursor...

I have a Compaq 615 (about 4 years old) with Windows 7 32 mbit... Not sure what specification you would need if you think you can help... Model: CPO615UO (or possibly Q) L - 66Q5X180MBBNCN22Xa

Please help! And sorry for being such a noob!

  Orion101 16:23 11 Mar 2013

Thank you for the advice. I closed down every running application and it still stopped. Now, it even stops working with every page (but then starts working after a few seconds interval).

But I'm really grateful for all your help, guys! Please keep coming with suggestions!

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