curser freeze during dvd making.....using dvd fab

  lisajayne 15:14 25 Apr 2008


I am continuing to experience problems related to the dvd drive on my hp pavilian t3345 desktop.

i have been using dvd fab platinum for about three weeks......but i have had problems.....the curser freezes every time i copy dvds and although the dvd continues to be make and it does work i end up having to wait for the dvd to finish making then i have to eject the discs and switch off by the power button without closing programmes.

I suspect it may have done damage to my dvd rom drive because now when i use it it doesn't function correctly.......e.g. when i try to play a disc in media player it does read the disc but the playback is slowed down with sound and vision and when i use other programmes which need the dvd room drive i m now getting a curser freeze in there and sometimes playback is abruptly ended

Help please....i have been trying to solve the problems for a month now

  woodchip 15:36 25 Apr 2008

Your computer DVD recorder is using all the resources, Check how much free Hard Drive Space you have and how much Ram you have installed

  woodchip 15:37 25 Apr 2008

If you are using onboard Graphics try going into BIOS and give the Video Adapter more Ram

  lisajayne 15:56 25 Apr 2008

hi woodchip.......i have planty hard drive space and one gig of ram......

the second comment you put....i am not technical and not sure what you do i do that?

  woodchip 18:29 25 Apr 2008

It all depends if your Graphics is a graphics card or if it's built into the motherboard. You can tell by looking at the back of the compute the monitor data wire not power will reveal all, if it is onboard the cable will be connected to a socket where all the other motherboard sockets are but if its a card you will see that it is connected to a socket that as a strip of metal holding it.

If it is built into the Motherboard, when starting your computer you can keep tapping Del key as it starts to see if it takes you to the BIOS setup page, if it does the instructions on how to use the settings are normally bottom right corner of the screen. You do not have mouse support in BIOS. But with onboard Graphics most allow for changing the allowed amount of ram that can be shared by Graphics.

One other way that you can try other than above is, right click on empty Desktop\Properties\Settings\Advanced\Troubleshoot move the slider down one notch and test your mouse

  lisajayne 18:33 25 Apr 2008

thanks i have already checked the mouse

i will try again with the bios settings although i am still very unsure

after installing dvd fab, i have found this text file in a folder caled pc set up in my documents.....

28/03/2008 11:09:38 info ******************** Report session closed *********************
28/03/2008 11:09:38 info Report: [SUCCESS: Install OK without reboot]
28/03/2008 11:09:38 info Driver installed. No reboot required
28/03/2008 11:09:30 info Already installed driver properly removed
28/03/2008 11:09:30 info Report: [SUCCESS: Remove OK without reboot]
28/03/2008 11:09:30 info Driver removed. No reboot required
28/03/2008 11:09:29 info Already installed driver is out of date. Removing
28/03/2008 11:09:29 info embedded driver revision : 37
28/03/2008 11:09:29 info A driver has been found on the system. Internal revision 35
28/03/2008 11:09:29 info Installing patin-couffin driver
28/03/2008 11:09:29 info ParamStr 1 = "/install2"
28/03/2008 11:09:29 info ParamStr 0 = "C:\Program Files\DVDFab Platinum 4\PCSetup.exe"
28/03/2008 11:09:29 info User default language : 2057 (0x0809h) - English (United Kingdom)
28/03/2008 11:09:29 info System default language : 2057 (0x0809h) - English (United Kingdom)
28/03/2008 11:09:29 info Version
28/03/2008 11:09:29 info ExeName : "C:\Program Files\DVDFab Platinum 4\PCSetup.exe"
28/03/2008 11:09:29 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
28/03/2008 11:09:29 info ******************** Report session started ********************

i have then uninstalled dvd fab but it has made no difference to the playback of dvds in the dvd rom drive

  lisajayne 11:48 26 Apr 2008

well i think the problem is solved......thanks for all your help

I re downloaded, then reinstalled then rebooted then changed some settings on dvd fab from tht tutorial and that seems to have done the trick

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