Credit card details come up on BT email log in

  DAKAR 12:27 07 Jan 2014

Hi all My sister phoned me this morning in a panic,she tried to log into BT mail by clicking in the ID box to bring up her email address and her credit card details came up in a box above her ID box. Any ideas how this could happen,and how I could help her to sort it out. Thanks Regards Dakar

  lotvic 13:50 07 Jan 2014

Got to be something to do with Browser settings... saved cookies and saved search and form details?

  DAKAR 14:29 07 Jan 2014

Hi lotvic Thanks for your reply. So what do I need to look at because when this box is visible there is no means of deleting it. Look forward to any help regards Dakar

  lotvic 16:30 07 Jan 2014

I think you have to do it within Firefox Options What Browser is she using? Also on BT login, You have to tell the login page not to remember you (so that it doesn't set a cookie)

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