creative zen battery

  fox-knight 19:44 30 Oct 2004

i have just bought a zen xtra 30gb, played it for the first time, the battery is now dead and refuses to charge, can ne1 help!!! please

  Graham ® 20:02 30 Oct 2004

Two questions to set the ball rolling. Is it new? Have you tried reseating the battery?

  fox-knight 20:09 30 Oct 2004

yes, so if i dont get a solution amazon will receive it back promptly,

& yes,

creative suggest re-instaling firmware + resetting, problem is, it wont boot up long enough to show os settings

  fox-knight 20:24 30 Oct 2004

bin advised to jump start the battery as it may be flat (left in box 4 so long). does any1 no how i can do this

  Graham ® 20:57 30 Oct 2004

You must be very disappointed! Jump starting a battery usually needs specialist equipment.

  fox-knight 21:04 30 Oct 2004

that would be an understatement looking forward to this thing for ages then boom a metal box that does nothing at all costs £200 and is made by a company who don't seem to want to help!

should i have bought an i-pod? u decide

  woodchip 21:11 30 Oct 2004

Send it back don't mess with it

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