crash or freeze

  toonfireman1 11:33 13 Dec 2003

I operate XP pro
My computer keeps crashing or freezing, when I turn it back on after the disk scan the following error message appears.
BCcode a BCPI;00000024 BCP2000000ff BCP3 000001
Poduct 256;1
more information
When I try to defrag
error--- C;\windows\dump 465f.tmp
help please

  AndySD 11:48 13 Dec 2003

Cannot find a lot of info on this. It may be the Drivers, Graphics card or a RAM problem. Do you have battlefeild on your pc?

Try updating the Drivers remember to update the motherboard drivers.

  toonfireman1 12:24 13 Dec 2003

Do not have battlefield
Drivers are all ok

  AndySD 12:34 13 Dec 2003

Try running memtest86 click here

Try the System File Checker

Put your windows CD into the CD ROM and hold the shift key (the one with arrow pointing up, just above the Ctrl key on the left of your keyboard). Holding shift for a few seconds will stop the Windows CD from auto running, but the drive will still spin up to read the disk then spin back down again. Once it has spun down you can release the shift key.

Now click Start/All Programs/Accessories and choose Command Prompt. Type in

sfc /scannow

and hit enter. This will check and replace any damaged system files.

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