Home Forums Tech Helproom Cortana & Start Menu Stopped Working Forum Rules | Contact Forum Editor | Report a Post Cortana & Start Menu Stopped Working livi.harrington.1995 12:07 03 Apr 2018 Locked Answered Hi, Cortana search stopped working so I followed some of the steps in this video: click here the start button doesn't even work. The last Win10 update seems to have messed Cortana up for me. Thanks in advance - Olivia Now livi.harrington.1995 12:09 03 Apr 2018 Also, cmd prompt isn't working either. Fruit Bat /\0/\ 20:11 03 Apr 2018 CAn you get to settings - update and security - stsem restore? livi.harrington.1995 21:26 03 Apr 2018 Would you know how to do that without the Start menu? I can access Windows Explorer. Fruit Bat /\0/\ 22:35 03 Apr 2018 Answer try power on then off again after 5 seconds repeat 3 times then it should boot to repair menu where you can access cmd prompt in cmd propmt type rstrui.exe and the restore wizard should then open christinebelle 07:41 04 Apr 2018 If your Search box and cortana cannot working on Windows 10, you can also get 7 ways from here: click here livi.harrington.1995 18:04 11 Apr 2018 I reset the pc and that worked. Thanks a lot. This thread is now locked and can not be replied to.