Corrupt PST file - how to recover?

  Happy37 08:49 02 Oct 2014

Hi everyone.

Good morning.

I am now back online after suffering some motherboard issues recently.

I have now reloaded some of my programs.

I reinstalled Office last night. I went to re-import all my saved email from the backed up PST file.

Lo and behold, Outlook crashed.

I copied the backup PST to another location and tried to repair the PST with Scanpst.exe.

Did not have much luck with that as it found some but not all of my email. A lot of it is missing.

The PST file is 5GB in size.

So, the question is this.

Apart from using ScanPST, is there any specific software available that will allow me to recover all my email?

Please advise.



  Woolwell 10:22 02 Oct 2014

Initially I thought that this was spam as so many spammers promote their pst repair programs. There are many out there but I haven't had need to use them so cannot recommend any.

Which version of Outlook and did you copy the ost file too?

  Happy37 10:45 02 Oct 2014

Hi woolwell,

Good morning.

No, it's not spam, so thanks for replying back.

It's a genuine request to recover all my email and I desperately need help.

The original version of Outlook that I had all the email in was Outlook 2007.

I moved on from that to Microsoft Office 2013 under Windows 8.1.

As far as I am aware there is no OST file? So, the answer to that is no. I did not copy the OST file.

My email is not held on an Exchange server.

It is only downloaded via POP3.

I was thinking of trying this PST repair program.

SysInfoTools PST File Repair v2.0



  Woolwell 13:17 02 Oct 2014

There should have been an ost file but no matter. I prefer imap to pop.

  Happy37 13:23 02 Oct 2014

Thanks woolwell.

I have also asked my local PC shop for some help, but have not had any responses yet.

Shall I try SysInfoTools PST File Repair v2.0?



  Woolwell 13:26 02 Oct 2014

Regret that I don't know anything about that tool so cannot advise.

  Happy37 13:32 02 Oct 2014

OK thanks.

I have also asked my local PC shop to see if they can help.

I have also contacted SysInfoTools about this issue too.

Is there anyone else on here that can advise of any other steps that I can use to recover my lost email please?



  Woolwell 13:37 02 Oct 2014

Have a read of MS Support. Do you have any other backup of emails?

  Happy37 14:11 02 Oct 2014

Thanks woolwell.

I will read that link.

As far as I know, I don't have any other backups of the emails.

But I will check the backup that the shop made for me of the drive before it was formatted.

Let's see.

Will pop back later and update this thread again.

Appreciate your help and advice.


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